SK
Sas K

1 reviews | Active since Dec 2009

31 Aug 2022, 08:32

Capitec is a failing bank. Is our money safe?????

Capitec Bank is slowly sliding to become the worst bank in Africa.

Lately I have constant issues.

I am currently attempting to make a payment to place and order for my son's birthday on Amazon. Note that I am an Amazon client for 13 years and have been assisted twice re this issue over the last 6 days.

Capitec fails to confirm my payment to Amazon on a constant basis. Never had this issue before.

Is our money safe with Capitec Bank? I think not.

Furthermore, I attended a branch for assistance yesterday, only to be told by a disinterested consultant it is not Capitec Bank's problem.

This leaves me fuming.....

0
Replies (2)
Capitec Bank
Capitec Bank's reply31 Aug 2022, 09:33
Official
Good day Sas

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank

 
SK
Sas K's update31 Aug 2022, 10:41
Reviewer Update
I have not much faith that this would work but let's wait and see.

Thanks