Capitec is a *****

This bank is among the worst I've experienced! Their customer service is abysmal, especially in their ***** department. It feels like they have no interest in resolving cases, leaving customers to continually chase them with little to no results. Earlier this year, I was the victim of a ******* where the perpetrators managed to transfer a substantial amount of my hard-earned money to themselves. Despite the other bank recovering the funds, Capitec has failed to ensure I receive my money back. Instead, they shift blame onto the other bank while communication from Capitec remains inadequate. Unfortunately, I'm unable to pursue the matter with the other bank independently as they require a ***** agent to act on my behalf.

Capitec's services are very bad, and their cyber security is alarmingly weak, particularly when it matters most. My advice to others is to steer clear of making Capitec your primary bank. Their approach to safeguarding your money lacks safety measures, despite attempts to portray it as sophisticated.