MC
Monica C

1 reviews | Active since Nov 2015

15 Oct 2024, 06:33

Capitec is a ****

How does Capitec process a debit order of more than R1800 on my account, when there is NO Debi check or authorization from my end? Capitec is known for being a ****, yet nothing is done to them. This debit cannot be stopped or disputed on my app, so I am expected to visit a branch to get my own money back, which they gave away? Capitec, you have lost yet another client.

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Replies (1)
Capitec Bank
Capitec Bank's reply15 Oct 2024, 09:26
Official
Hi Monica, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.