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Patrick M

1 reviews | Active since Oct 2023

09 Jan 2025, 11:57

Capitec is a ****.

I am very disappointed with Capitec bank, I have opened a life cover policy in June 2023 and they have been debiting my account till to date and when I call their service centre they tell me that my life cover policy doea not appear on their system and I have an ancident reference (***) which I logged in, it's been a month now and nobody called me back, I had to be the one calling them. My policy number is LP***2

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Capitec Bank
Capitec Bank's reply09 Jan 2025, 12:36
Official
Good day Patrick. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank