SM
Sindiswa M
1 reviews | Active since Oct 2023
22 Aug 2025, 10:14
Capitec is a ****
On Thursday 1 of the stokvel ladies sent me R33 thousands via her daughter's account and capitec blocked the funds because they suspected *****. I then texted them on the number provided and explained everything to them. The message that indicates that my account was cleared and I will get my funds. Till to date my money accessible and I have been chatting with different agents they all telling me different stories, some told me to send the documents and I did 3 times with different agents. Today I am receiving a new story that says the dispute was never lodged. I just want my money because I have errands to run.
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Replies (3)
Capitec Bank's replyOfficial
22 Aug 2025, 10:37Good day Sindiswa,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply22 Aug 2025, 10:37
Official
Good day Sindiswa,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's replyOfficial
22 Aug 2025, 16:59 Hello Sindiswa Majola. With reference to our telephone conversation. I trust that you satisfied with the outcome. We have proceeded to close your complaint. Kind regards Capitec Bank
Capitec Bank's reply22 Aug 2025, 16:59
Official
Hello Sindiswa Majola. With reference to our telephone conversation. I trust that you satisfied with the outcome. We have proceeded to close your complaint. Kind regards Capitec Bank
SM
Sindiswa M's updateReviewer Update
22 Aug 2025, 17:50Thank you capitec my matter was resolved
SM
Sindiswa M's update22 Aug 2025, 17:50
Reviewer Update
Thank you capitec my matter was resolved