FM
Faith M

1 reviews | Active since Sept 2019

21 Sept 2023, 10:28

Capitec is a ****

Good day

I want at Capitec Bank Nelspruit Crossings to fix the mess that they’ve caused… I went to Capitec to open an account so I can put in some money whenever but, this lady by the name of Fundisile went through my profile and, process everything without my approval as if I’m changing accounts and, I’m not… at this point I can’t even trust Capitec cause according to my understanding no one is supposed to view clients account without them or process/approve anything without the client being present…. This is ***** and i won’t take it… now I’m being called to confirm whether I’m changing banks or not…

Capitec is a **** and, i want to be compensated for my petrol that I’m going up and down trying to fix this mess.. this is unacceptable!!

0
Replies (2)
Capitec Bank
Capitec Bank's reply21 Sept 2023, 13:25
Official
Good day Faith

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

FM
Faith M's update21 Sept 2023, 14:53
Reviewer Update
I want to be compensated for my petrol, time and for disturbing me from my job…. What kind of a bank go through client’s account/profile without their consent and, decide on their behalf???

This will go far, cause even now the condition that I am doesn’t allow me to stress, I’m heavily pregnant and, my BP has increased because of this matter!!