Capitec is ****

I was told to make sure, I need to make deposits\payments before 2pm Mon - Fri and before 9am Sat. But the money never reflects the same day. What is the use of asking us to do that if you cannot clear the money within the same day. Why are you lying to us. Now I am out in the cold because of your bull****ting and incompetence. No one in the call center can even give me a proper answer, again why have a call center that cannot help the users