ZM
Zanele M
1 reviews | Active since Sept 2024
02 Jan 2026, 13:46
Capitec is ****
I'm very disappointed with Capitec, their service sucks šš they just decided to terminate my relationship with them without further information or explanation I've tried talking to them no one seems to have an answer or a valid reason, branch says I must call head office head office send me back to branch no one seems to know the reason I've been up and down but I don't get clear answers š
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Replies (6)0
Replies (6)
Capitec Bank's replyOfficial
02 Jan 2026, 14:36Good day, you're chatting with Tracey.
Capitec Bank's reply02 Jan 2026, 14:36
Official
Good day, you're chatting with Tracey.
Capitec Bank's replyOfficial
02 Jan 2026, 14:36May I have your full names, ID number and the case/incident number in question please?
Capitec Bank's reply02 Jan 2026, 14:36
Official
May I have your full names, ID number and the case/incident number in question please?
ZM
Zanele M's updateReviewer Update
02 Jan 2026, 14:39***2
ZM
Zanele M's update02 Jan 2026, 14:39
Reviewer Update
***2
ZM
Zanele M's updateReviewer Update
02 Jan 2026, 14:40incident number ***2
ZM
Zanele M's update02 Jan 2026, 14:40
Reviewer Update
incident number ***2
Capitec Bank's replyOfficial
02 Jan 2026, 14:47It seems like you're busy as you haven't responded to me in a while. Is now still a good time to chat? I realise you're busy, so I'll give you a few more minutes to get back to me. If I don't hear back from you in 5 minutes, I'll close this chat. But don't worry, if you still need to chat to us later when you have time simply type "chat to an agent" below.
Capitec Bank's reply02 Jan 2026, 14:47
Official
It seems like you're busy as you haven't responded to me in a while. Is now still a good time to chat? I realise you're busy, so I'll give you a few more minutes to get back to me. If I don't hear back from you in 5 minutes, I'll close this chat. But don't worry, if you still need to chat to us later when you have time simply type "chat to an agent" below.
Capitec Bank's replyOfficial
02 Jan 2026, 14:54Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.
Capitec Bank's reply02 Jan 2026, 14:54
Official
Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.