Capitec Investigations are Bias!!!

<p>Few weeks back I reported a ***** that was done on my card and I got a response that I must have disclosed of my pin for the transfers to be done, and therefore Capitec is not liable. There are till transactions that were made on my account, How did the investigators "miss" that this isn't the original card that was provided to me by Capitec? </p> <p>Is that also my fault? This is a clear sign that the investigation is bias and that Capitec has breached a contract between me and them and I want my money</p> <p> </p>