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yusuf E
1 reviews | Active since May 2013
15 Oct 2024, 17:16
Capitec International transfer is a joke
I transferred funds to an AUSTRALIAN account. After over a week, the money hadn't reached intended recipient. The fault was on Capitec's end, they used the incorrect SWIFT code. Capitec refunded the money back into my account, AND DEDUCTED FROM ME R500 IN SERVICE CHARGES
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Capitec Bank's replyOfficial
15 Oct 2024, 20:17Good day Yusuf. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Capitec Bank's reply15 Oct 2024, 20:17
Official
Good day Yusuf. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.