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Chadwin C

1 reviews | Active since Feb 2026

20 Mar 2026, 10:27

Capitec Insure

Capitec Insure debited my account for a funeral policy I cancelled I requested a refund on the 3rd of March and have not received any correspondence very poor experience so if this was a funeral claim it would be the same experience very shocking and disappointing.

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Replies (2)
Capitec Bank
Capitec Bank's reply20 Mar 2026, 10:36
Official
Good day Chadwin C Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank
Capitec Bank's reply24 Mar 2026, 08:50
Official
Hello Chadwin 

With reference to our telephone conversation.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.

Kind regards
Capitec Bank