SF
Simon F

1 reviews | Active since Aug 2012

24 Jan 2021, 19:08

Capitec Insurance ****

Having been laid off, I app**** for my insurance cover to assist but it has been a fruitless exercise. Capitec insurance is nothing but a ****. They responded to my request, requesting that I submit the documents they had required and that was the end of it. I have made some follow-ups since I need assistance with payment of my loan but they never bothered respond.

0
Replies (2)
Capitec Bank
Capitec Bank's reply25 Jan 2021, 06:38
Official
Good day Simon

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank
SF
Simon F's update27 Jan 2021, 15:34
Reviewer Update
Thank you for responding ( finally ) and getting this resolved, Emmanuel is an asset!