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Stacey E

1 reviews | Active since May 2019

17 Jul 2019, 09:01

Capitec insurance ****

I have been trying to contact capitec insurance because ive been paying my insurance for months and when you wanna claim no response nothing still waiting for a response can someone assist me ive been sending emails no response this is frustrating

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Replies (6)
Capitec Bank
Capitec Bank's reply17 Jul 2019, 10:39
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
SE
Stacey E's update17 Jul 2019, 12:46
Reviewer Update
Good day

Thanks for speedy response

Kind Regards

Capitec Bank
Capitec Bank's reply19 Jul 2019, 13:20
Official
Hi Stacey 

Thank you for providing me with an opportunity to look into your matter.

Kindly be advised, I've been trying to contact you but you've been unreachable. 

Please return my call on ***.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply29 Jul 2019, 15:19
Official
Hi Stacey 

Kindly be advised we have attempted to contact you to no avail.

Please retrun our call on ***in order to assist you. 

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply01 Aug 2019, 15:14
Official
Hi Stacey 

Kindly be advised we have attempted to contact you to no avail.

Please return my call on ***.

If no call is received by Friday the 02 August 2019, we will close your matter. 

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply28 Aug 2019, 08:55
Official
Hi Stacey 

Kindly be advised we have attempted to contact you to no avail.

Please retrun our call on 0860 66 77 17 in order to assist you. 

Kind regards
Capitec Bank