Capitec Insuarances is a nightmare

Capitec funeral services can't stop disappointing me,I can't believe that I'm in the same situation with them,Monthend of October I've tried to pay the three of my policies on the application with no luck, which I've been doing since from the beginning, i even wrote a review here to assist

Finally,after many phone calls and emails on the 18 November I've received the phone call which was accompanied by the email, informing me that I must not worry as my policies are all in advance, and that's the reason why they don't show arreas

On the 29 November I've paid all the three policies,but still show in arreas,I've phoned and send numerous emails as usual, instead i would be asked the police numbers,to send them back the emails that confirmed that my policies were updated with no luck

Today, they finished me by deducting again,after they've promised me to fix the problem, Capitec a funeral policy is not a clothing account, i won't be able to handle another stress of burrying someone with loans.Please rectify this problem because its frustrating me

Regards Incident ***8