Capitec Inside *****

<p>I'm a very angry customer. My sister used my card as she lost hers. She went to Dbn CBD. While she was at the ATM waiting to withdraw money some lady asked to transfer money into my account as she (the lady) has lost her card and does not have an ID book to make a new one. She transferred R1600 into my account. My sisster withdrew and gave her the money. When i tried to transfer money to someone that I owe R750 I was advised I had insufficient funds. How come when I had R770 on my account?! I then went to the bank on Monday 5 September when I was told by Dehesen the manager in Gateway that my account was put on hold due to ********** activities. What ********** activities with my money. On the 15 September I was paid at work but still was told I couldn't do anything. How inconvenient! Can I please gt my money and the Forensic team continue with their investigation as I need the money urgently. I feel I'm being treated like this because I'm calm about it but i seriously have lost my patience with Capitec and their ********** staff as I feel this is an inside job forgive me for saying this. I need my money before end of this week my kids cannot suffer because people feel they have. hold over my money that i worked hard for. Please I'm writing to you guys as i know you have always resolved people's issues. This is the most annoying and daunting experience i have ever had with any service provider and hopefully it's the last. </p>