AW
Ashley W

1 reviews | Active since Jul 2017

14 May 2023, 23:58

Capitec *****ing my money/ capitec allows ***** in my account

I bought a screen protector from Technologies zaza(Pretoria Sunnyside). I swiped my capitec card 13 April 2023. Surprisingly they keep on deducting R150.00 on my account, then i called Capitec helpline i didn't get help. Its been several times this happening. I decided to transfer all my money from main account to an acc i opened under the main account. This Technologies zaza company keep deducting on my main acc they find nothing, but my main account goes to minus, because Capitec has access to that second acc they take my money and pay. What more if this Zaza company decide to deduct R1000 ? Capitec will still take my money and pay my main negative acc. If this is how Capitec make money out of these *****ulent activities how as clients can we trust them. I have decided to transfer my money to Absa bank , since i called help line on weekend they couldn't wait until Monday 15 2023 to solve the problem at branch , they deducted again on suday arnd 23:00😭

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Replies (1)
Capitec Bank
Capitec Bank's reply15 May 2023, 09:29
Official
Good day  Ashley Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank