1 reviews | Active since Dec 2016

23 Aug 2018, 17:37

Capitec incorrect records

Capitec keeps sending me this message even though I have never had any dealings with them and defiantly never had a capitec account.

We will stop all calls for Capitec Bank Acc CAPE49168 if you pay via debit order.Save and Call Now ********** .Reply 1 for a CALLBACK

Please correct your records and stop sending me this nonsense.

0
Replies (2)
Capitec Bank
Capitec Bank's reply24 Aug 2018, 08:58
Official

I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply29 Aug 2018, 13:18
Official

Good day

I refer to your matter received on the 24 August 2018 . I confirm the matter is being dealt with.

Kind regards

Complaint Management

Capitec Bank

Best regards,