SN
Sifiso N
1 reviews | Active since Aug 2020
10 Jan 2021, 16:05
Capitec Incorrect Automated System Double Charges for Amazon/International Purchases
I made a purchase on Amazon on the 4th and payment went through on the 05/01/2021but on 09/01/2021 the same payment amount was taken from my account again i called amazon they said my bank double charged and i just to call capitec bank to reverse the payment they even provided a Settlement Verification Code which i gave Capitec bank but they say i will only get my money after 30 days poor service i want my money
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Replies (2)
Capitec Bank's replyOfficial
10 Jan 2021, 16:25Good day Sifiso
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply10 Jan 2021, 16:25
Official
Good day Sifiso
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
12 Jan 2021, 09:57Good day Sifiso
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply12 Jan 2021, 09:57
Official
Good day Sifiso
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank