Capitec Incorrect Automated System Double Charges for Amazon/International Purchases

Hi Capitec,

I made an Amazon purchase in the amount of R7804.48 on March 21st, 2020. This of course went through perfectly without a problem and the money was deducted from my account within minutes and the order processed by Amazon accordingly (still in shipping at present). Tonight however, on the 24th of March 2020 (three days later), another deduction of precisely R7804.48 was made again under the same name and code, depleting any remaining funds in my account.

Amazon states Capitec doesn't allocate authorizations correctly and adds additional authorizations when the amount is due, so please have this rectified IMMEDIATELY and the remaining funds that was incorrectly removed from my account or allocated, returned. The Capitec App and SMS notifications all enforce this claim from Amazon, as 2 exist on different dates, in the exact same amounts, with the exact same codes, which is clearly a system fault.

Please thus fix your system as I cannot use or have no access to the remaoined of my money now. This during a Global COVID-19 Pandemic and Country Wide Lock Down, where every penny counts.

Thanks.