TM
Thabisile M
1 reviews | Active since May 2020
27 Sept 2022, 13:35
Capitec incopetence
27/09/2022 I was at Capitec on 26/09/2022 to replace my card,withdraw cash and some reversals. During my consultation, the system went down. Meaning I was unable to withdraw cash and make it to my last round of interview. I am writing to let Capitec know their incompetence cost me my dream job and I will be switching banks. As for the telephonic consultants I do hope one day they train you better, because this insinuating I am stupid,when the fault is on your side is just not on.
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Capitec Bank's replyOfficial
27 Sept 2022, 14:06Good day Thabisile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply27 Sept 2022, 14:06
Official
Good day Thabisile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank