KL
Kevin L

1 reviews | Active since Jan 2022

12 Jan 2022, 11:36

Capitec *********** Staff

I am assisting Chris Nrmbi. Funds were transfered to his account and the account was frozen. He went to three different branches and they told him what to do. The branches seem to have given him the incorrect Information. The account has been blocked for 48 days. I held on the phone for 19min trying to talk to a manager and they kept hanging up on me.

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Jan 2022, 11:40
Official
Good day Kevin 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank