Capitec-*********** service

Will be closing my account with Capitec. Have had enough of their incompetence. After downloading their new app found my "tax-free" savings account had a block on it- for no reason whatsover. Have reported it to the bank- who are powerless to reverse the block without the sales office in CPT to action it. They are the reason for the inconvenience in the first place! And their attitude to escalate a solution ? Hurry up and wait . I deal with enough bad service in South Africa without my bank adding to the frustration! Lets agree -all banks in this country are inefficient and charge absurd fees ,but some are worse than others ie Capitec. If this is how you look after your Clients I'll happily take my money elsewhere.