CD
Charmaine D

1 reviews | Active since Jul 2017

25 Jun 2021, 14:06

Capitec in THE DARK AGES

HI, Normally I give Capitec a 5-rating!!!! Today, I'm at lose for words, firstly its month-end and they have ONLY ONE ATM operating in a busy, busy Mall (namely Clearwater). To top this, you cant go and deposit money IN THE Bank as the "bank-drop" is full. What kind of Manager is running this operation??? This is a major branch (in retrospect I'm beginning to have second thoughts) and surely they should have a backup plan or be PROACTIVE at month end. In this day and age that should be unheard of, they not in freaken Timbuktu. On that note, maybe you should also update your Google information as reliable, forward-thinking business's do (just a thought!).

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Jun 2021, 14:14
Official
Good day Charmaine 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank