Capitec, in a world of revolutionary banking, you are the epitome!

I have been with another bank for decades. In the whole experience, I have had sky-high bank charges that no one could explain. I had always had complaints and they were poorly addressed. One time, a call center agent told me they could not help me. I decided to switch to Capitec Bank and went to open a bank account at Kagiso Mall. This was the best decision ever. The consultants were very friendly and answered every question I had with utmost patience. They assisted me with the phone app, explained how it works, assisted with the debit order switch and I received my card and new account within minutes. I didn't wait too long in the queue and the bank charges are super available. The app is very user-friendly, and versatile enough to do everything with it, anytime. I'm very happy at Capitec. Where have you been all my life!