1 reviews | Active since May 2018
CAPITEC - I’M DONE!!!!!
I’ve had endless issues with Capitec, and this is just one more thing. Today, the 28th of May I received a SMS stating that R1546.52 has been deducted from my account for a “credit facility repayment”, of which I have never even taken. I called the call centre and I’m not surprised, they asked me to go into the bank to get this sorted!!! Now, I have to take half a days leave to get this sorted of which will be unpaid, and will have to incur the cost of reversing this debit on my account. I’m so frustrated, how can you rob people like this!!!!
I want answers!!!!
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Good day Miss Njikela
As discussed via telephone, I trust that your issue is now resolved.
Wendy Mbelekane
Complaint Management
Capitec Bank
Best regards,
Good day Miss Njikela
As discussed via telephone, I trust that your issue is now resolved.
Wendy Mbelekane
Complaint Management
Capitec Bank
Best regards,