MR
Mahlatse R

1 reviews | Active since Feb 2016

13 Aug 2020, 10:36

Capitec *******ly Debits Money From Accounts

Capitec is *******ly debiting my account. They have debited my account for an amount of R4900 and kept quite for almost a month, I had to make efforts to call them to get this money back and that's very unprofessional and *********** of them. Since I would have accumulated some interest on my savings from this money I demand that they pay the interest for the time they've been *******ly keeping my money. I spoke to a lady called Noma Mqayi from their collections department and she reassured me I will not get any interest on this money, confirming their incompetence. Stop *******ly taking people's money, you'll end up losing a lot of money in law suits for stupid things. PAY MY INTERST BACK

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Replies (1)
Capitec Bank
Capitec Bank's reply13 Aug 2020, 11:35
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank