iM
itumeleng M

1 reviews | Active since Apr 2012

30 Sept 2024, 07:31

CAPITEC I WANT MY MONEY!

I purchased data via mtn app and paid with my capitec account on the 27th September at 05H59 am . To data I Don't have data mtn claims to not see my transaction. When I follow up with capitec it shows the money hasn't been released or cleared by capitec and the same capitec wants mtn to prove that funds were not received yet they admit they were not released to mtn . CAPITEC I WANT MY MONEY...

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Sept 2024, 09:13
Official
Good day Itumeleng Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank