PP
Phinndyyy P

1 reviews | Active since Sept 2017

03 Nov 2017, 09:54

Capitec i want my money

<p>What happened to who was helping me . Its been 2 years so i want my money i need it you *******. Everytime i post on hellopeter you will assist me. You call me thats true but you never deliver i need my money . Stop saying whos gonna contact tell the public what youve done to assist and why i havent got my money R101000 from last year january. Stop asking me to fax my details everytime i complain. Cost money that i dont have since you are *******ly and brutally keeping my money. What sort of business practice do you use, u really dont care how much you make us suffer. Its painful what you doing as im suffering but i have money . Who should we trust if bank do this . Im gonna take this to the papers</p>

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Replies (3)
Capitec Bank
Capitec Bank's reply14 Nov 2017, 07:57
Official

Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.

Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.

Thank you for your patience herein.

Complaint Management

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Capitec Bank
Capitec Bank's reply17 Nov 2017, 13:12
Official

I acknowledge your posting, and have referred it to Nwabisa Tom for immediate attention. She will contact you on ***.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply22 Nov 2017, 14:13
Official

Good day

I have tried making contact with you via email using the details you provided, but to no avail. The person I spoke to via telephone advised that she is not aware of this post and does not have any unresolved matters with us.

Nwabisa Tom

Complaint Management

Capitec Bank