SD
Siya D
1 reviews | Active since Jan 2020
31 Jan 2020, 08:58
Capitec I want my money!
Capitec I want my money! Two unauthorized payments of R720 and R742 were made to a "Billpho.com" right under your noses. I have never heard of this billpho.com. I went to one of your branches and they gave me a new card and decreased my limit to zero. I called yesterday and you keep on saying you still investigating. Should I move to another bank to get more security for my money??
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Capitec Bank's replyOfficial
31 Jan 2020, 11:52I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply31 Jan 2020, 11:52
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank