Capitec I am fed up with your poor service delivery on my Credit Report.

This is another complaint about the same matter 2 weeks ago. My November access loan payment I made on time by the 25th November and yet Capitec at the time reported my account as in arrears.

The account on Capitec side has since been rectified, but not yet on the Experian My Credit Check and Experian my credit expert. The account is still showing as in arrears on both those websites, and my score has gone down by 110 points. I have never missed a payment to any of my capitec accounts. And this is beyond frustrating that Capitec was so quick to mark me on the ITC as in arrears but not speedily to fix it with the credit Bureaus.

I have not been treated fairly in this regard and feel at this stage to change banks, I thought that Capitec was serious about the financial wellbeing of their clients?

Please can this matter be given the urgency it deserves.