SB
Sindi B

1 reviews | Active since Nov 2022

11 Jun 2026, 11:47

Capitec I am disappointed of you

Disappointed with the forex service from �. I have been waiting for my funds while attending an important conference, and the delay has left me unable to focus properly. International transfers and forex transactions are time-sensitive, and customers deserve clear communication and prompt resolution. The lack of urgency and updates has been frustrating and stressful. I hope Capitec improves its forex support and turnaround times to better serve clients who rely on these funds while travelling or attending important events.

0
Replies (2)
Capitec Bank
Capitec Bank's reply11 Jun 2026, 12:45
Official
Good day Sindi Thank you for taking time to acknowledge great service, it makes our jobs worthwhile We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey. Kind regards Capitec Bank
Capitec Bank
Capitec Bank's reply11 Jun 2026, 12:45
Official
Good day Sindi Thank you for taking time to acknowledge great service, it makes our jobs worthwhile We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey. Kind regards Capitec Bank