Capitec Holds my funds for no reason !!

***** department or forensic of Capitec out my account on hold because I moved funds from my FNB to Capitec, they told me they’re awaiting confirmation from where the funds are coming from before they release the hold my FNB has no problem as the funds are a cash deposit yet the receiving bank CAPITEC HAS AN ISSUE and they cannot release them my life has been on hold since Friday their service is truly Horrible after my funds are released I am closing the account I cannot deal with such Nonsense