Capitec hires **********!

Hi there, my mother, a 61 year old pensioner who has fallen victim of ***** due to the negligence of Capitec bank staff. She has noticed a series of debit orders going off on her bank accounts that did not make sense, this prompted her to query this at the local Capitec bank at Westwood Mall, Durban. She was assisted by the manager Christine who was not helpful at all and insisted that my mother had taken out two loans both amounting to over 100k. Upon scrutinising the bank statements given to us by Capitec bank, it is evident that ********** activity is to blame for these transactions. Withdrawals of cash amounting to R1000-R1500 were withdrawn everyday until account ran dry. Its discouraging that the bank has offered no support in investigating this matter which only leads us to the conclusion that they are somehow linked to this ****. My mother is a working professional who has never been in debt or blacklisted, someone who is very frugal with her money. How does one justify withdrawals of large sums of money from her account everyday? Surely the bank should have been alert on unusual customer behaviour on this account. Capitec bank does not care for it's clients.