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nsovo H

1 reviews | Active since Oct 2012

26 Mar 2020, 10:46

CAPITEC HEARTLESS AND *****

In a world of financial uncer*****y... I woke up to this sms Capitec: Your savings account had a negative balance. We app**** set-off, which means R3369.84 was debited to account 15******3957 and R3369.84 credited to account 14*******588 to recover the negative balance. Info ***

know one caled me to even tell me what a set off is. I would really like to have my moneytransfered back.

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Replies (2)
Capitec Bank
Capitec Bank's reply28 Mar 2020, 12:55
Official
Hi Nsovo

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply30 Mar 2020, 15:50
Official
Good day nsovo H      
 As per our telephonic conversation, I confirm the matter has been dealt with and resolved.  Kind regards Capitec Bank