QH
Quinton Henry-Taylor

1 reviews | Active since Feb 2015

15 Aug 2019, 13:00

Capitec Head Office // Refused to assist // 020491

Goodday,

My e-mail address has been hacked and i've lost all my statements from 2017 to 2018 that is proof of my medical premiums. SARS is auditing me now and need it and Capitec refused to assist. It is closed accounts and therefore they need to goto archives to assist with this.

I really need this urgently please assist

0
Replies (1)
Capitec Bank
Capitec Bank's reply15 Aug 2019, 14:01
Official
I take note of your request and will ensure urgent attention.

Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days.  I trust that the matter will be resolved to your satisfaction. 

Kind regards
Capitec Bank