wB
wesley B
1 reviews | Active since Jul 2015
14 Dec 2018, 12:13
Capitec hates the working class
I was recently rejected by capitec for a credit card because I am weekly paid, although I meet all the requirements they advertise. Nobody can explain why I am rejected,but I am constantly bombarded with sms's and emails telling me to apply for a credit card. I'm not sure what capitec has against the working class, but why keep telling me to apply for something and then when I do go into q capitec branch treat me like I have the plague when I say I'm weekly paid. It's sad because capitec used to be the best bank but their level of customer service is declining rapidly.
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
14 Dec 2018, 14:02I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply14 Dec 2018, 14:02
Official
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
