JB
Joey B
1 reviews | Active since Jan 2019
06 Jan 2019, 11:17
Capitec has the worse service
I went to open a account today at tzaneen branch. Limpopo. I had to drive an hour tto get to a bank with the worst customer service ever. At station 7 Tebogo (but as i heard his name is acctually Gift as a ***orker called him) he refused to assist me with my id because there is a piece of selotape on. I had my drivers card with me sars sertificate and much more for proof. I got laughed in my face infront of other clients. I asked, to see the manager and got the same service from her. Iasked to show me that the system wont accept my id she rep**** she cant... i begged to be helped but got send away. This is the worst customer help i ever received from any ban****! Tzaneen Mall Branch
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Replies (1)Capitec Bank's replyOfficial
07 Jan 2019, 10:42Good day
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply07 Jan 2019, 10:42
Official
Good day
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
