MP
Mphoza P

1 reviews | Active since Nov 2017

20 Nov 2018, 07:13

Capitec has not opened our Accounts even after we gave them a Court Order Letter after apprearing in Court & matter was suspended ?

Hello Peter, Capitec has still not opened our Accounts even after being to Court ? The Court gave us a Letter that instructs Capitec to unfreeze the 3 x Accounts and now the Branches are forwarded emails to Head Office and we still cant access our money for almost a month now and now 3 days since Court sent a Judgement to Unfreeze ??

The Response that Capitec that they will respond after 5 Days its totally unacceptable, we want to access our money ??

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Nov 2018, 09:02
Official
Good day

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Complaint Management
Capitec Bank