LP
Liesl P

1 reviews | Active since Sept 2011

08 Apr 2025, 09:05

Capitec has no customer service

I have received the utter worst customer service from Capitec. I have been battling over 2 hours, across 3 different platforms to report one of their ATM's that have been offline for over 3 DAYS!! How pathetic. I will be moving my business over to FNB as their service has never been as bad as this

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Apr 2025, 10:37
Official
Good day Liesl, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.