Capitec has blocked my account without my knowledge and left me without 1 cent to my name

I earn commission for products I sell for a living On the 17 Janyary one of my customers called Capitec to verify my account details were correct before doing the payment. The next morning Capitec had blocked my account becasue of this inquiry. I only found out my account was blocked when I had to pay the dentist ofter my treatment last friday. I drove to the nearest branch immediately to find out what was going on. Its not like i can be in overdraft as Capitec onky has savings accounts. By the way, all the money in the account is mine not theirs borrowed. After spending 2 hours in the Ballito Juction branch, the assistant manager who helped me, Wesley and Velau (tel ********** ) apologised profusly and told me to lay a complain at theur customer car department because the admin clerk should not have put my account on hold. My card was cancelled, so Wesley issued me with a new one. He promised it would work and the matter was sorted out. I made purchases using my card the next day, so it was working. On Tuesday the 23 and 24th I was on a business trip again, got to my accomodation and tried to pay so that I could have a bed to sleep in. I was told by the reception that my card did not go through, so I paid with some cash I had on me (thank goodness) On my return to KZN last night at 8pm, I tried paying for my parking at the airport, again my card did not work, so in order for me to go home, I paid the R160 parking with the last cash I had, planning to go into the branch again today (thursday 25th Jan) I was at the Ballito Lifestyle branch at 8am this morning, I left the branch where i found the manger, and admin person rude and extremely unhealpful. I was told that my accounts were blocked by forensics, as they had been alerted by the Inquiry done by my customer I referred to in the beginning of this review) So now, I have NO money, NO commitment from Capitec how long there investigation will take and NO undertaking tht I will be able to access my money.

I am left at month end, my debit orders are going to bounch I was told by the manager of Capitec, but theu would still accept payments into my account.

Amazing I am bewildered and extremly upset, I want my money, WILL close my accounts immediatly and go to an ethical bank where I know my money is safe