CF
Collin F
1 reviews | Active since Mar 2021
15 Dec 2025, 12:08
Capitec Has *****.
I sent money (R300) to my fiancé Capitec Account so that she can buy sanitary pads. Old Mutual teamed up with Capitec to take away the little that she needed. She has got nothing to do with Old Mutual. This is *****, happening between Capitec and Old Mutual. It is so damn difficult to even receive help from Capitec or Old Mutual when she calls. How the hell do you approve a document without an ID, fingerprints, proof of address and a Person's Presence? Capitec people, we need that money, activate Dispute option on Yanga Mseleni's banking app.
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Replies (4)
Capitec Bank's replyOfficial
15 Dec 2025, 12:35Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Best regards,
Capitec Bank's reply15 Dec 2025, 12:35
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Best regards,
CF
Collin F's updateReviewer Update
15 Dec 2025, 12:40Hi
I would be very glad if you can quickly do that. I'm away from home, the money taken from her Capitec Account was the last one that I had. ***, this is her cellphone number. Please contact her so that she can be assured. The day this happened she was told to call old mutual. Remember, she needs that money as soon as possible, it came from my account. So please.
Kind Regards
Collin
I would be very glad if you can quickly do that. I'm away from home, the money taken from her Capitec Account was the last one that I had. ***, this is her cellphone number. Please contact her so that she can be assured. The day this happened she was told to call old mutual. Remember, she needs that money as soon as possible, it came from my account. So please.
Kind Regards
Collin
CF
Collin F's update15 Dec 2025, 12:40
Reviewer Update
Hi
I would be very glad if you can quickly do that. I'm away from home, the money taken from her Capitec Account was the last one that I had. ***, this is her cellphone number. Please contact her so that she can be assured. The day this happened she was told to call old mutual. Remember, she needs that money as soon as possible, it came from my account. So please.
Kind Regards
Collin
I would be very glad if you can quickly do that. I'm away from home, the money taken from her Capitec Account was the last one that I had. ***, this is her cellphone number. Please contact her so that she can be assured. The day this happened she was told to call old mutual. Remember, she needs that money as soon as possible, it came from my account. So please.
Kind Regards
Collin
Capitec Bank's replyOfficial
18 Dec 2025, 09:49Hello Collin Fikizolo
We were unable to reach you and have now closed your complaint.
Should you wish us to revisit the matter, please send us an email or call us.
Email ***
Call ***
Kind regards
Capitec Bank
We were unable to reach you and have now closed your complaint.
Should you wish us to revisit the matter, please send us an email or call us.
Email ***
Call ***
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply18 Dec 2025, 09:49
Official
Hello Collin Fikizolo
We were unable to reach you and have now closed your complaint.
Should you wish us to revisit the matter, please send us an email or call us.
Email ***
Call ***
Kind regards
Capitec Bank
We were unable to reach you and have now closed your complaint.
Should you wish us to revisit the matter, please send us an email or call us.
Email ***
Call ***
Kind regards
Capitec Bank
Best regards,
CF
Collin F's updateReviewer Update
19 Dec 2025, 08:29Hi
As expected, that's how Capitec run things. I had the very same experience in 2017. Fortunately for me I went to the police station. Call Yanga Mseleni on her number, I am currently out of the country. Her number is ***. I previously sent you her number, you people are just *****. We need that money asap.
As expected, that's how Capitec run things. I had the very same experience in 2017. Fortunately for me I went to the police station. Call Yanga Mseleni on her number, I am currently out of the country. Her number is ***. I previously sent you her number, you people are just *****. We need that money asap.
CF
Collin F's update19 Dec 2025, 08:29
Reviewer Update
Hi
As expected, that's how Capitec run things. I had the very same experience in 2017. Fortunately for me I went to the police station. Call Yanga Mseleni on her number, I am currently out of the country. Her number is ***. I previously sent you her number, you people are just *****. We need that money asap.
As expected, that's how Capitec run things. I had the very same experience in 2017. Fortunately for me I went to the police station. Call Yanga Mseleni on her number, I am currently out of the country. Her number is ***. I previously sent you her number, you people are just *****. We need that money asap.