1 reviews | Active since Jan 2017

08 Feb 2023, 08:27

CAPITEC HARASSES THE DEAD

On 16June 2021 my brother passed away. We sent the death certificate and handed it in at a Capitec branch. Yet Capitec still harasses the family for money which he had death cover. Last year SARS PAID money in and all of a sudden the money is gone, he has 2 children we provide for and taking his money is low and pathetic. Today my mom sent a message showing Capitec has handed him over to VVM. WHAT DON'T YOU UNDERSTAND HE IS DEAD!!!!! Capitec has no morals or compassion for the death of a person. Now I will take this further as firstly money was taken from him and he is handed over. if you don't want to sort this out I will!!!!!!!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Feb 2023, 12:06
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank