MM
Mhlengi M
1 reviews | Active since Apr 2020
22 May 2020, 08:11
Capitec handing clients over to FNB
They blocked my account less than a day after request from FNB. 3 months later, they're telling me they still need to get an update from FNB. FNB doesn't care about my account, I am not their client, but Capitec. Capitec has said I should go to the branch. As a result, U have decided to go to the ombudsman
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Replies (2)
Capitec Bank's replyOfficial
22 May 2020, 11:01I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply22 May 2020, 11:01
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
26 May 2020, 19:04Good day
Feedback was provided to client. The complaint is closed.
Kind regards
Capitec Bank
Feedback was provided to client. The complaint is closed.
Kind regards
Capitec Bank
Capitec Bank's reply26 May 2020, 19:04
Official
Good day
Feedback was provided to client. The complaint is closed.
Kind regards
Capitec Bank
Feedback was provided to client. The complaint is closed.
Kind regards
Capitec Bank