GM
Gert M

1 reviews | Active since Mar 2019

06 Feb 2025, 20:37

CAPITEC GREED

I am now fed up with Capitec Bank. I have been rep**** with "Your case is resolved" on case number ***9. I paid money from my Capitec Account to an ABSA Account that has been closed without me knowing. This has been a regular monthly payment of R1350 and the beneficiary details is saved. According to ABSA bank, no funds has been received from Capitec as the account is closed on their side. Capitec in return "solved" this case with a "No authorization to Debit" feedback. Their call centre cannot explain what it means. Capitec, just reverse the rest of my money after you deduct your R150 as agreed. Do not be greedy as you have proofed by taking everything and give me an answer that you yourself cannot explain.

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Replies (1)
Capitec Bank
Capitec Bank's reply07 Feb 2025, 07:07
Official
Good day Gert Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank

Best regards,