LM
Lufuno M

1 reviews | Active since Oct 2011

01 Mar 2016, 03:42

CAPITEC GIVING CLIENTS OTHER CLIENTS PERSONAL DTLS

On Sunday the 28th of February there was R100 deposited into my account, which didn't make sense to me so I ignored it, on the 29th of February a consultant from capitec phoned me from *** telling me that I must transfer the money to ***, which I was ok with as I didn't know where the money came from, I tried to send back the R100 only to find that I had insufficient funds in my account so now I have to make a plan to get money deposited and I wasn't just going to drop what I'm doing at work. I would do it when <br> I got the chance then on the 29th in the evening I get a call from the number that was given to me. I am really ANGRY WITH THE FACT THAT CAPITEC GIVES OUT PERSONAL INFORMATION TO STRANGERS, I trusted your bank with my private information which your consultant gave to someone I don't know! I WANT ALL MY PERSONAL DETAILS REMOVED FROM YOUR DATA BASE IF ITS GONNA BE HANDED TO EVERY TOM, **** AND HARRY. I'm shocked that a financial institution would do such a thing. What other personal information do you give out??????

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Mar 2016, 12:07
Official
Hello lufuno,

Thank you for bringing your concerns to our attention and allowing us the opportunity to address them.

Adwena Williams will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management
Capitec Bank