Capitec gave luno my money

I'm so disappointed by Capitec Bank on the 2nd of June my money was taken via internet banking l called them immediately then visited the branch the following day. They told me to go open a case at the police station that l did. I took the case number and affidavit was told to wait 5days, l went back to the branch on the 23rd we called the IT was told they have a backlog. On the 24th they called me and told me they cant see were the money went to, to my surprise they said it was transferred to Standard bank. Capitec you ****** me of my last cent you can't tell me you can't reverse my money but give my money to Luno using Standard bank account l called you as soon as l saw the sms then checked my App it wasn't working be fair on your customers or you gaining from *****ing from your clients under the name of Luno. How can l not be protected by my own bank it can't reverse money from **********.