MM
Mbuso M

1 reviews | Active since Feb 2020

16 Mar 2021, 08:15

Capitec Gateway pathetic service from teller/consultant

Worse service ever "From a single consultant by the name of Sadè" she actually couldn't stand me as a "Client" I asked the procedure of changing coins cause i had about R1700 worth of R5 coins you'd swear everything I'd asked is something I'd asked 40 time's ago cause she just wanted me to get the F@#k outta her face. I know that in a work environment it's vert difficult to smile and be all chirpy from 8am-5pm but had she at least ****d it I wouldn't be sending this review. I took her ethics very personally cause i only asked about 4 or so questions (Procedure) she gave me a straight face like I've given you your answer now get out of my face!!! Disgusting service nx Gateway Capitec

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Replies (1)
Capitec Bank
Capitec Bank's reply16 Mar 2021, 08:33
Official
Good day Mbuso

 We acknowledge receipt of your query and have assigned your matter to a designated official.  You will receive further contact within the next business day. 

 Kind regards 
Capitec Bank