RM
Roxanne M

1 reviews | Active since Jul 2019

11 Oct 2021, 13:21

Capitec Funeral ****

Capitec Funeral cover is a utter nightmare and also a con. Once you submit all relevant documents they keep requesting the same documents you send it through and they can never give you a detailed professional answer. Different agents respond to the same claim, no empathy for their clients going through a death of the loved one you claiming for. I would not recommend Capitec Funeral cover. Worst experience ever!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Oct 2021, 14:12
Official
Good day Roxanne

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards
Capitec Bank