CAPITEC FUNERAL POLICY A ****

On the 13th of December I submitted a funeral policy claim with Capitec at the Madiera branch in Mthatha. I submitted all relevant documents that they required but till today no payment has been I have been taken from pillar to post they even had the audacity to tell me I should call Sanlam because they are underwritten by them. I am very disappointed I have sent an email to Client care and have had no response and the funeral is tomorrow. I am cancelling all my policies with both these companies I have had it.