LM
Liana M

1 reviews | Active since Feb 2025

04 Mar 2025, 09:42

Capitec funeral policy

Hi i took out a funeral policy from Capitec on the 18june 2024 my sister was on my policy she passed away 16December 2024 Capitec declined my policy what i whant to know is what about the months that has 30 to 31 days

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Replies (3)
Capitec Bank
Capitec Bank's reply04 Mar 2025, 10:39
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
LM
Liana M's update04 Mar 2025, 11:00
Reviewer Update
Thanks for looking into this but i forgot to say that they deducted the full premie after they declined my policy
LM
Liana M's update18 Mar 2025, 08:02
Reviewer Update
You said you looking into this but how !? You quickly paid my 1month premie back from December this is not on please sent me the email of the ombudsman